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What can I do online?
You can view your full booking through this website. You’ll be able to see your flight details, accommodation, how much you’ve got left to pay as well as when your balance is due.
You can make payments using your Debit or Credit Card and you’ll receive a receipt by e-mail instantly as well as see the balance of your holiday go down.
Who are Midcounties Co-operative?
The Midcounties Co-operative are one of the largest independent Co-operative groups in the UK. World Travel Lounge is a part of the Co-operative Travel Consortium so you can be assured of the best service, prices and security.
What is my File Number?
Your File Number is your unique Booking Reference. It’ll be displayed on any paperwork you’ve received from us or on your confirmation e-mail.
Your File Number is 8 digits long and will begin with one of the following:
If you can’t find your File Number, please give one of our friendly team a call on 01253 532000 and we’ll be happy to help.
Which Payment methods can I use online?
Currently you can pay for towards your holiday using any Debit or Credit Card (including American Express). Remember there’s no extra charge for Credit Cards at World Travel Lounge.
If you wish to pay using Cash, Cheque or Bank Transfer please contact one of our stores who will be happy to help.
You can write to our team by sending your letter to:
World Travel Lounge
11 Birley Street
For more urgent queries, we recommend visiting us in store, calling us, e-mailing us or contacting us on Social Media.